dba Tim Outzen Roofing  Lic# 1017146          
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Carolyn E. Giffen-Glad
1701 Marengo Avenue
South Pasadena, CA 91030

May 18, 2013

Tim Outzen Roofing
6720 Hoover Avenue
Whittier, CA 90601

Dear Tim:
I want to thank you for the excellent job you did on reroofing my house last August. From your first visit to my home to assist me in selecting the correct product to the final inspection you were a consummate professional. I especially appreciated your directness in explaining the many choices I had and your willingness to bring additional samples.
Your crew was efficient and took reasonable care of my property and landscaping. You supervised the project every step of the way and I appreciated the personalized attention and care you gave to the project. When we had a sudden rain storm you and you crew got tarps up in the pouring rain preventing major damage to my house. Your rapid reaction was truly heroic. I was really impressed.

Please feel free to use my name as a reference. I have already given your name to several of my friends.

Carolyn (Liz) Giffen-Glad
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